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Front line people management & challenges by Bhushan Desai On 15. October 2011 16:08

As the India growth story continues, its important for organizations to think about the people management challenges for the middle and front line management. Though many organizations pay attention to this, but most of them do not provide their front line management with the tools necessary f... [More]

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Manufacturing units, market stage & stakeholders by Bhushan Desai On 3. October 2011 09:41

We recently read about the tumult in one the leading automobile manufacturer’s manufacturing unit. Manufacturing units have long been associated with such incidents. Labor unions form one part of a more complex environment. Below I’ve tried to draw the many elements of a manufactur... [More]

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Brands, Stores & People by Bhushan Desai On 26. September 2011 09:47

The retail sector in India is about to see a boom and with this boom comes challenges of competition. Marketing & brand building play a very big role in the retail sector, by the way the store is considered to be the biggest touch point and influencer in the buying decision. Below I’v... [More]

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Rural BPOs and people challenges by Bhushan Desai On 16. September 2011 12:05

The BPO sector has been in limelight over the last decade and continues to occupy a large space in the Indian services industry. The $14 bn industry has added great value in the global context by reducing costs and also in the domestic context by providing large scale employment. Off late the ... [More]

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Cricket & Leadership by Bhushan Desai On 24. August 2011 09:49

Leading a cricket team in this part of the world is a topic that grabs eyeballs. From asport to a top revenue generator, the sport influences many lives in thiscountry. The various personalities involved in the cricket field and how they respond to different situations is a topic of great interest. ... [More]

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Project Management & Personality by Bhushan Desai On 23. August 2011 15:48

The definition of Project Management, a pretty common one is discipline of planning,organizing, securing, and managing resources to achieve specific goals. In today’s vibrant economy in our country, project management seems to be a great skill that has to be applied across functions and there ... [More]

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First, Break All the Rules by Marcus Buckingham - Book review by Bhushan Desai On 18. May 2010 16:54

This book talks about research findings on what the world's best managers do differently when it comes to people. Though these practices are known to people, the book supports its views through real life examples and research findings. According to the book, some of the practices that great... [More]

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Categories: Predictive Index System | Book reviews

PI - SSAT for customer service by Bhushan Desai On 5. May 2010 10:12

As all of us know, customer service can be a great differentiator for the organization. A critical piece of the business, it gathers more support and focus from the top management of any organization. Though its importance is known to people, we always can find gaps in the experience from the brand ... [More]

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Categories: Predictive Index System | Selling Skills Assessments

Attrition by Bhushan Desai On 5. May 2010 10:11

Attrition is significant in India and will be a challenge for companies with large pool of talent combined with the number of opportunities. But, its interesting to note the number of organizations that take active interest in developing processes that help to address this issue.The average attritio... [More]

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Right hiring practices by Bhushan Desai On 5. May 2010 10:09

Recently cam across several news articles on hiring opportunities in India. The growing opportunity also demands certain standards for hiring functions to hire the best candidates available. Putting the right hiring practice in place is really a need for India Inc.A good hiring and selection process... [More]

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